Cancellation & Replacement Policy
Cancellation of Services
- Cancellation requests must be submitted in writing to support@thetexasco.com.
- Services can be cancelled only before Texas Consultancy LLC has commenced work (e.g., documentation review, consultation, filing of applications).
- Once processing has begun or documents have been submitted to government authorities, cancellations are not permitted.
Replacement of Services
- If the client purchases the wrong service package, Texas Consultancy LLC may, at its sole discretion, allow a replacement/upgrade of service within 3 working days of purchase, provided the original service has not commenced.
- Any difference in service fees must be borne by the client.
Non-Cancellable/Non-Replaceable Services
- Visa filing once initiated.
- Business incorporation once filed with government authorities.
- Tax filing once submitted.
Force Majeure
- Texas Consultancy LLC shall not be held responsible for any delays, cancellations, or non-performance caused by events beyond its reasonable control, including but not limited to government delays, embassy closures, system failures, or natural disasters.